Privacy Statement

Last updated on 6 January 2017

Manuka Oval has created this privacy statement in order to demonstrate our firm commitment to protecting personal privacy.  The following discloses our information gathering and dissemination practices for this website.

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, please contact us.

INFORMATION COLLECTED

When you browse our website, our system automatically makes a record of your visit and logs the following information for statistical purposes:

  • Your server address
  • Top level domain name (eg: .com, .net, .gov, .au etc)
  • The type of browser and operating system you used
  • Date and time of your visit
  • The previous site visited
  • Which pages are accessed
  • The time spent on individual pages and the site overall
  • Which files were downloaded

No attempt will be made to identify individual users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency (eg Australian Federal Police) exercises a warrant to inspect our service provider’s log files.  This information is analysed to determine the website’s usage statistics.

We collect no personal information about you unless you voluntarily choose to participate in an activity that asks for information, such as:

  • Sending an email
  • Participating in a survey
  • Undertaking a payment or other transaction
  • Suggesting a link
  • If you choose not to participate in these activities, your choice will in no way affect your ability to use any feature of this website.

USE OF PERSONAL INFORMATION COLLECTED

Any personal information you choose to provide will only be used for the purpose for which it was provided and will not be disclosed to other persons or organisations without your prior consent.

The Internet is an insecure medium and users should be aware that there are inherent risks transmitting information across the Internet.  Information submitted unencrypted via email or web forms may be at risk of being intercepted, read or modified.

OTHER SITES

This site contains links to external websites. Manuka Oval is not responsible for the privacy practices or the content of such websites.  For more information, refer to our disclaimer statement.

COOKIES

‘Cookies’ are small pieces of information that are stored by your browser on your computer’s hard drive.

We may use cookies to track users as they travel through the site – for instance, we might use cookies to count the total number of unique users who are accessing the site over a particular period of time.  This information will never be shared with a third party, and is only used to make our systems more efficient.

WHO WE ARE

This privacy policy explains the personal information protection practices of Territory Venues and Events, a company registered in Australia with Australian Business Number 88 078 876 508 and whose registered address is Canberra Stadium, Battye Street BRUCE ACT 2617.  Where we refer to “Territory Venues and Events”, “TVE” “us” or “we”, we mean Territory Venues and Events.

We are committed to protecting and respecting your privacy and the following sets out the basis on which we collect, use and disclose personal and other information obtained through the TVE network of websites (including www.giostadiumcanberra.com.au; www.manukaoval.com.au; www.stromloforestpark.com.au; www.www.exhibitionparkincanberra.com and any related websites which link directly to this privacy policy).  Please read the text carefully to understand our views and practices regarding your personal information and how we will treat it.

A SPECIAL NOTE TO PARENTS

Parents should supervise their children’s online activities and consider using parental control tools available from online services and software manufacturers that help provide a child-friendly online environment.  These tools can also prevent children from disclosing online their name, address, and other personal information without parental permission.

HOW WE COLLECT YOUR PERSONAL INFORMATION

  1. a) From you

We may collect and process personal information relating to you by you providing it to us by filling in forms on our site or by you contacting us via email, on Facebook or SMS.  This includes, but is not limited to, information provided at the time of registering to use (or become a member of) our site, participating in contests, subscribing to any services (e.g. newsletters or email update, Facebook or SMS), posting material or requesting further services.

You are not required to provide us with this information but, if you choose not to, you may not be able to register to use our site or participate in some of the activities on this site.

  1. b) By using cookies and other technologies

In addition, we may use ‘cookies’ to collect data relating to your general Internet usage.  This data may include IP-addresses, browser version, number of visits and similar such data relating to your navigation of the Internet and our site.  A ‘cookie’ is a small text file that is placed on your computer’s hard drive.  Cookies help us to improve our site and to deliver a better and more personalised service, for instance by storing information about your preferences and allowing us to recognise you when you return to our site.

You may refuse to accept cookies by activating settings on your Internet browser.  However, please note that if you select such settings you may be unable to access certain parts of our site.

We gather certain information about the users of our site automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.  This information does not identify individual users.  We use this information to identify usage trends, to administer the site, to track users’ movements around the site and to gather demographic information about our users collectively.

TVE uses cPanel to gather statistical information on how users interact with our websites. The cPanel privacy policy is available here.

TRANSMISSION OF YOUR PERSONAL INFORMATION VIA THE INTERNET

Unfortunately, the transmission of information via the Internet is not completely secure. Any transmission is therefore at your own risk.

Once we have received your personal information, we will use strict procedures and security features to try to prevent unauthorised access.  However, we cannot guarantee that any information you submit to us will be free from unauthorised third party intrusion.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our sites, you are responsible for keeping this password confidential. We ask you not to share the password with anyone.

WHERE YOUR PERSONAL INFORMATION IS KEPT OR TRANSFERRED

The personal information that we collect may be transferred to, and stored at, a destination outside Australia, for instance if any of our servers from time to time are located outside Australia or if one of our service providers or suppliers is located in a country outside Australia or if we share your personal information (in accordance with the ‘With whom we share your personal information’ section below).

HOW WE USE YOUR PERSONAL INFORMATION

We use the personal information collected from our site in the following ways:

  • to ensure that content from our site is presented in the most effective manner for you and for your computer.
  • to provide you with information, products or services that you have requested from us (or third parties, where appropriate) or which, based on your preferences or use, we feel may interest you.
  • to contact you if you win a prize in a competition you have entered into and to send the prize to you.
  • to carry out our obligations arising from any contracts entered into between you and us.
  • to allow you to participate in interactive features of our service, when you choose to do so.
  • To send you special offers and third party offer via SMS and email, unless you opt not to receive them.
  • to notify you about changes to our service.

WITH WHOM WE SHARE YOUR PERSONAL INFORMATION

Subject to the other terms of this policy, and where appropriate, we may share your personal information with the following:

  1. a) Group companies and third party service providers

We may share your personal information with our related bodies corporate worldwide and third party service providers.

  1. b) Athletes

We may share your personal information with those athletes (and their management companies) that you have expressed an interest in, who may then use your personal information, in accordance with this policy, to keep you updated with information about them.

  1. c) Other third parties

Where you take part in a promotion that we hold in conjunction with another company, we may share your personal information with that company.

We may transfer, sell or assign any information, including personal information, to third parties, in connection with the sale, merger, consolidation, change in control, transfer of substantial assets, reorganisation or liquidation of TVE, or any part of it.

We may share with others, at our discretion, certain aggregate statistical data about the use of our content, which data may include demographic data such as the age range and/or geographic location of groups of users.  No personal information (such as names or email addresses) will be identifiable from such statistics.

  1. d) In special circumstances

We may disclose personal information in special cases when we have reason to believe that disclosing it is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with the rights or property of those described above in paragraphs (a) or (b).  We may also disclose your personal information when we believe in good faith that the law requires us to do so.

YOUR RIGHT TO OBTAIN, CHANGE OR REMOVE YOUR PERSONAL INFORMATION

You can opt out of receiving any further SMS or email messages from TVE or anyone with whom we share your personal information (as described above) at any time by following the unsubscribe instructions in any message sent to you.  These instructions state to return any message sent by us with the word UNSUBSCRIBE.

You have a right to access most of the personal information we hold about you, and also the ability to correct or update it.  Please contact our Privacy Officer (see below) to submit your enquiries for access to the personal information we hold about you.  We may deny your request in some circumstances, but if we do this we will tell you why.

OTHER WEBSITES

Our website may contain links to other websites which are outside our control and are not covered by this privacy policy. If you access other sites using the links provided, the operators of these sites may collect and process personal information from you in a way which is different to how we do so.

CHANGES TO OUR POLICY

We may modify, alter or otherwise update this privacy policy at any time.  We will indicate any changes by updating the date at the top of the policy.  We encourage you to review this policy from time to time.  If you have any questions about this policy, please contact our Privacy Officer (see below).

OUR PRIVACY OFFICER

You may contact our Privacy Officer by sending a message through the support page at cmteddgiostadiumcanberra@act.gov.au or by writing to The Privacy Officer, Territory Venues and Events PO Box 666 JAMISON ACT 2614.