CONDITIONS OF ENTRY

STADIUM ASSIST

VENUE CONDITIONS OF ENTRY

The following conditions of entry apply to all patrons entering the venue. These conditions of entry may be subject to change for specific events and alterations or additions to these conditions will be displayed at each point of entry.

GENERAL CONDITIONS

  1. Patrons are admitted to the venue at their own risk.
  2. Patrons must wear footwear within the venue.
  3. Management reserves the right to inspect and/or search bags brought into or out of the venue.
  4. Management reserves the right to search persons entering the venue by passing a portable electrical scanner over them.
  5. Persons who throw articles, disrupt the event or gain unauthorised entry onto the field of play will be evicted and may be liable for prosecution.
  6. Children (12 years and younger) as defined in the Children and Young People Act 2008 must be always supervised by a responsible adult or guardian.
  7. Patrons are advised that some events held at this venue have been designated Important Sporting Events under the Major Event Act (2014). Under this designation, those who unlawfully enter the field of play or disrupt the event face fines in excess of $8,250
  8. Persons within are subject to monitoring by closed circuit television. By entering the venue, patrons consent to the recording of their image or likeness including audio and visual.
  9. Cloakroom facilities are not available at the venue.
  10. Persons who use offensive, threatening language, racially vilify others, cause a disturbance, or refuse to comply with requests made by venue staff or security will be evicted.
  11. Persons caught damaging, vandalising or interfering with any infrastructure at the venue will be evicted and liable for prosecution.
  12. Patrons bringing personal items into the venue do so at their own risk. The venue will not be held responsible for any damages to, loss or theft of personal property. A lost property register is maintained by management however the venue accepts no responsibility for lost property.
  13. Alcohol cannot be brought into or taken from the venue by patrons.
  14. Smoking, vaping and the use of electronic cigarettes or similar devices is not permitted anywhere in the venue.
  15. Umbrellas may be brought into the venue, but for the comfort of others should not be put up if it restricts the view for others. Umbrellas must be lowered if requested by another patron, venue management or security.
  16. Unauthorised commercial activity including ticket selling, soliciting, customer surveying, or attaching advertisements or notices to any surface of the venue is not permitted.
  17. Unauthorised capturing of images for commercial or broadcast use in any format is not permitted.
  18. Patrons understand that they are at risk at being struck by a ball whilst viewing a sporting event at the venue and will not hold the venue liable for any loss, injury, or damage as a result of being struck by a ball.
  19. Patrons are advised to take appropriate care regarding sun protection and hydration when attending matches at the venue (note that aerosol sunscreen is NOT permitted).
  20. Patrons are prohibited from entering the venue in possession of external commercialised food and drinks (e.g., McDonalds, KFC etc).
  21. For safety reasons, patrons are not permitted to collect cans, bottles or other waste items within the venue
  22. Seats flip up automatically. Patrons are reminded to check seats before sitting down.
  23. From time to time, events hosted at Manuka Oval may fall under the Major Events Act 2014 (ACT) which may result in amendments to the venue conditions of entry.

Liquor Licensing

All persons entering the venue are advised that:

  • They are entering a licensed premises
  • It is an offence to enter or leave the venue with alcohol
  • It is an offence for minors to purchase and consume liquor
  • It is an offence to purchase liquor for (or supply liquor to) minors
  • Persons supplying liquor to minors will be reported to the police and penalties apply under the Liquor Act 2010.

Alcohol Free Bay

The venue provides a designated alcohol-free bay which may vary between events. Patrons are advised to check the location of the alcohol-free bay carefully prior to purchasing tickets.

Additional Conditions:

  • For Cricket Australia (CA) and Australian Football League (AFL & AFLW) matches, these conditions are to be read in conjunction with the Cricket Australia and Australian Football League Event Conditions.

Ticketing

  • Ticketek is the official agent for all ticketed events at the venue. Please be aware that tickets purchased from providers other than Ticketek may not be valid, and you may be refused entry.
  • Patrons may be asked to verify their identify against their ticket/s.
  • Patrons are required to sit in their designated seat, as indicated on their ticket, including in inclement weather.
  • For general admission (GA) tickets, patrons are required to sit in the Bay or designated areas as indicated on their ticket or as directed by venue staff.

Restricted / Prohibited Items

Patrons are not permitted to bring the following items into the venue:

  • Illicit drugs
  • Alcoholic beverages
  • Glass containers
  • Glass perfume containers of any size
  • Canned beverage of any size
  • Beverages over 1L in size
  • Aerosol cans including aerosol sunscreen
  • Commercial food or drink e.g. McDonalds, KFC etc., or from any vendor outside Manuka Oval
  • Opened or partially filled drink containers
  • Offensive weapons such as knives, bladed weapons, or firearms; including toy, replica, or imitation weapons
  • Fireworks, flares, explosive devises, or laser devices
  • Unauthorised unmanned Aerial Devices / Drones
  • Loud hailers, musical instruments, whistles, air horns, vuvuzelas, portable speakers and any other device or instrument which (in the opinion of venue management) may be capable of causing a disturbance (unless prior approval has been given by venue management).
  • All animals, except guiding, companion, or hearing animals (evidence of registration of the animal must be provided)
  • Skateboards, scooters, e-scooters, roller blades, heelys, tricycles, bicycles, segways, hover boards or battery powered transportation devices other than electric wheelchairs
  • Recording devices, video cameras and equipment including tripods and sound equipment (accredited media excepted)
  • Cameras with detachable lenses longer than 200mm
  • Flag poles longer than 1.5m in length, and flag/banners over 1m x 1m in size (excluding those authorised by the venue and/or the event hirer)
  • Commercial, political, religious, or offensive clothing, banners, logos, or signage
  • Flags or banners of non-competing Nations/clubs
  • Any items or goods for sale
  • Any large article that cannot be placed under a seat (including prams that do not fold)
  • Chairs/stools/bean bags or other furniture
  • Tents, sun shelters, beach tents, and like products
  • Any device that, in the opinion of management, has the potential to cause injury or public nuisance or detract from patron experience and enjoyment
  • Hard eskies or hard wall coolers with an internal capacity larger than 6 Litres or a height, width, or length over 40cm
  • Spray cans or compressed air canisters
  • Other items as determined by Venue Management, the Venue Hirer or Police from time to time.

Cloakroom facilities are not available for any of the above items.

Allowed Food and Beverage

Patrons are permitted to bring the following items into the venue:

  • Non glass drink bottles (except for nursing mothers) and thermoses up to 1 litre in size
  • Soft drinks and other non-alcoholic beverages in a sealed plastic bottle up to 1 litre in size (maximum of 2 per person) for personal consumption
  • Snack food items and home prepared food for personal consumption
  • Unopened, non-alcoholic beverages at or less than 1 litre, for individual consumption (excluding glass, cans, or breakable containers) and;
  • Empty, refillable water bottles or thermos up to 1 litre are permitted upon inspection.

No Smoking Policy

A non-smoking policy is in place for all seated areas, thoroughfare, and concourse areas. This means that smoking, vaping, and the use of e-cigarettes is strictly prohibited. Patrons must exit the venue to smoke, vape or use e-cigarettes.

This policy will be monitored and enforced by event, customer service and event security staff. Patrons who contravene this policy may be removed from the venue.

Refusal of Entry

For the comfort, safety and enjoyment of all patrons, management reserves the right to refuse entry to:

  • Any persons deemed to be intoxicated and/or engaging in anti-social behaviour
  • Any unauthorised persons
  • Patrons who attempt to bring any restricted or prohibited items into the venue and
  • Any patron who fails to comply with Venue or Hirer Terms and Conditions.

Note – These conditions of entry may be subject to change for specific events. Alterations or additions to these conditions will be displayed at each point of entry.

For further information, email the venue or call 02 6256 6730.

Venues Canberra has a zero tolerance position for any anti-social behaviour.